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Terms of Sales

Last updated on 16 May 2020

2020 RETURNS AND EXCHANGES
We accept returns and cancellations. 

Contact us within: 14 days of delivery 
Return items back within: 30 days of delivery 

 Request a cancellation within: 2 hours of purchase. 

 We do not accept exchanges, but please contact us if you have any problems with your order.

Your statutory rights are not affected.

All products come with 1 year warranty.  We are committed to 100% customer satisfaction and building long term relationships.

If any product arrives damaged or faulty, we will replace FOC.  We may request photographs of proof of damage / fault.  No customer will be left dissatisfied with our service.
EXCEPTIONS 
The following items cannot be returned, cancelled or exchanged because of the nature of these items, unless they arrive damaged or defective. 

We cannot accept returns or cancellations for: Customised or personalised orders. 

Items on sale once the work has started. 

Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.